Rothay Manor Hotel Access Statement

The hotel is situated on a level site ¼ mile from the centre of Ambleside (5 - 10 minute walk) and ¼ mile in the opposite direction to the head of Windermere Lake (10 - 15 minute walk) with good, level pathways with lowered curbs to both the town and the lake.
The nearest railway station is Windermere. Buses and taxis are available outside.Please ask for details of companies with accessible taxis.
The nearest main line station is at Oxenholme (Kendal)
The nearest bus station is in Kelsick Road, Ambleside approximately 1/4 mile from the hotel.
Rothay Manor has 16 rooms and 3 suites offering single, double, twin or family accommodation and
prides itself on delivering a high standard of service to all guests.

WiFi is available free-of-charge throughout the hotel to our guests.

Main Entrance & Reception

The Reception desk is straight ahead at the end of the hallway. The reception desk is 105cm high and the floor surface is short pile carpet. 
Registration can be completed whilst sitting in the lounge(s),The registration form can be enlarged if required.
Staff will brief you on the evacuation policy when checking in. 
Opposite reception are 2 short flights of easy tread stairs leading to the other bedrooms. (We do not have a lift).


There are 2 accessible bedrooms - one on the ground floor in the hotel, and one 2-bedroomed suite in the grounds providing specific facilities for guests with mobility issues, including:

     Wide, light easy to open entry doors
     Separate seating area
     Ample free space for wheelchairs to manoeuvre in both the bedroom and bathroom
     Level entry showers. Self propelled shower chair available on request
     Grab rails in the shower (vertical and horizontal)
     Grab rails either side of the toilet – horizontal and vertical
     Seat raiser for toilet available
     Storage and wardrobe hanging adjustable to
     Transfer space and turning of at least 90cm at side of beds
     Twin or double bed combinations available
     Emergency procedures clearly written 
     32" flat screen T.V. with remote control, subtitles, audio description, FreeSat, D.V.D and ipod dock
     Flooring in bedrooms is short pile carpet, flooring in bathroom is non slip  

     Lighting levels are controllable and reading lamps are provided
     A mini fridge is supplied in the suite
     Non-feather, anti-allergenic bedding is available on request
     Bowls can be provided for assistance dogs food and water
     The furniture is flexible in the room and items
can be moved or removed on request 

Restaurant, Bar & Lounges

There is a lounge on either side of the main hallway. Both have level entry, coffee tables of varying shapes and sizes, and a choice of sofas and tub chairs. The floor covering is short pile carpet with plenty of space for a wheelchair, Higher, more upright chairs are available on request The bar is situated in the lounge to the left of reception. Service is table service
Lighting is mainly natural daylight from large windows overlooking the garden, augmented by wall and ceiling lights. 
 Menus are available in large print on request and staff will
happily go through the menu and choices for the meal if required.
Lighting in the Restaurant is mainly natural daylight whilst for dinner, lighting is low level with candles on the table. Lighting can be increased at certain tables if required.

 We can cater for a variety of dietary needs with prior notice
 Crockery is plain white china to contrast against the dark wood of the tables.

 Staff are happy to help with selection from the breakfast buffet.

Tables are reserved near to the restaurant entrance for guests with mobility issues.

Public Area & Toilets

There is a public telephone on a table in the lobby leading to the cloakrooms.
There is wood  flooring in the lobby and the Ladies toilet, and smooth slate tiles in the Men's and Accessible toilets.

The Accessible toilet is unisex and has:
   150cm x 130cm space free of obstacles and doors
   70cm of transfer space tot he right of the toilet
   Vertical rail to the left of the toilet, and horizontal rails on both sides opposite the toilet
   The basin taps are lever taps and the room is brightly lit.
   There is also a unisex toilet in the corridor leading down to the Brathay Room.

Conference / Meeting Rooms

We have one conference / meeting room (The Brathay Room) situated on the ground floor with level access to all areas of the hotel.

The room is accessed through a single door (80cm wide)

The room has natural daylight from French windows leading out onto a terraced area (over a small step), augmented by wall and ceiling lights.

Please let us know in advance if any additional services, special seating arrangements or staging etc are required.

Gardens & Grounds

The car park is laid to gravel.  The gardens are mainly lawned with well-established flowerbeds and trees.
There is a path leading all the way around the garden suitable for wheelchair users.



Laundry Service - bags are available in bedrooms and if given to reception by 9am, will be returned by 5pm the same day. Bags can be collected from bedrooms on request.

Items For Sale  -  a cabinet containing jewellery and other items for sale is near to Reception and can be purchased from there.
Reception also has a small stock of toothbrushes, toothpaste etc. Please ask if you have forgotten anything.

Leisure Facilities at the Salutation Health Club & Spa

All guests have free access to the salutation Health Club & Spa with swimming pool, sauna, steam room, Canadian Hot Tub and gym.  Ramp access is provide to the main reception area.  There is no accessible route to the Health Club, the only acess is via stairs.

Additional Information

If you require any assistance during your stay please contact Reception or the Duty Manager.
Rroom service is free-of-charge

In case of emergency we have a set evacuation procedure - Alarm bells are a continuous alarm. As all the bedroom doors are fire doors, we would advise that the safest option is for you to wait in your room to be rescued, unless you feel that you are in imminent danger (i.e. the fire is in your room). We do a roll call of guests based on room keys left signifying that you are not in the hotel and would therefore be aware of any guests in danger or still in the hotel. 
The hotel has 2 wheelchairs available for loan.

The National Trust ‘Access for All’ guidebook is complimentary to our guests.
There is good network coverage for most mobile phones within the hotel and bedrooms. As far as we are aware, all networks work in some degree.
List of equipment hire companies available on request
List of carers in the local area available on request 


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