Kendal museum secures accolade for visitor experience

Posted: 06/04/2011 21:15:43 by Anne-Marie O'Neill

‘VERY knowledgable’ staff at a popular Kendal attraction are celebrating after securing a top accreditation.

Kendal Museum has been accredited as a Quality Assured Visitor Attraction - an assessment run by Visit England and recognises customer service and visitor experience at attractions across the country.

A Visit England assessor praised the strong collections, recognising the effort that has gone into creating a well-balanced wildlife gallery and the considerable effort that has been put into modernising the Wainwright Gallery.

In a report, the assessor said of the museum: “The Wildlife Gallery succeeds in presenting specimens from five continents in an imaginative and lively fashion that can be readily grasped by children”.

Learning facilities for children were also praised along with ‘excellent’ reading books being available.

The Wainwright Gallery was also commended for its cabinets and the assessor said that the staff ‘engaged well and were very knowledgeable’.

The assessor summed up his judgement and reported: “There is a wealth of excellent material in the museum – with the Wildlife Gallery and the Wainwright exhibits showing what can be achieved. The possibilities for mutually beneficial exchanges of skills with college courses and museum qualifications seem exciting. There is huge potential scope for the Museum.”

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